Process

Proven delivery framework for predictable outcomes

Our playbook blends agile delivery, DevOps automation, and continuous discovery so you can deliver resilient software without sacrificing speed.

Home Process

Six-phase engagement model

Each phase builds upon the last, with clear deliverables and checkpoints to maintain alignment across product, engineering, and business stakeholders.

01. Discover

We align around vision, customer needs, and success metrics.

  • Stakeholder alignment workshops
  • Customer research and opportunity sizing
  • Initial backlog and roadmap outline
02. Design

Translate strategy into architecture, experience, and delivery plans.

  • UX prototypes & technical spikes
  • Architecture blueprints and data models
  • Operational readiness plan
03. Build

Cross-functional squads iterate with continuous feedback and QA.

  • Agile delivery with sprint/flow cadence
  • Automated testing and code quality gates
  • Secure development lifecycle practices
04. Release

Launch with controlled rollouts, observability, and stakeholder alignment.

  • CI/CD pipelines and deployment runbooks
  • Feature flagging & canary releases
  • Go-live communication and training
05. Scale

Optimise performance, cost, and user experience post-launch.

  • Performance & load testing
  • Cost optimisation & capacity planning
  • User feedback loops & experimentation
06. Support

Long-term stewardship with SLAs, runbooks, and product iteration.

  • 24/7 on-call rotations and incident management
  • Roadmap prioritisation and enhancement sprints
  • Knowledge transfer to internal teams

Governance & collaboration

Stay informed at every step with structured communication and transparent tooling.

Clear visibility
  • Delivery dashboards covering throughput, quality, and risk
  • Weekly steering committees and backlog reviews
  • Executive-ready reporting on budget and outcomes
Tools that fit your workflow
  • Jira, Linear, Azure DevOps, Trello, or your preferred tooling
  • Slack or MS Teams channels with on-demand access to leads
  • Automated documentation and knowledge bases

Ready to scale delivery?

Whether you need a dedicated squad or advisory support, we'll assemble the right team and share a clear plan within days.

Book a process walkthrough
Engagement kickoff includes
  • Discovery workshop with product and engineering leads.
  • Architecture and backlog review by principal consultants.
  • Delivery roadmap, team composition, and governance plan.

Our partnerships are designed for long-term success—win the first sprint, then keep compounding value.